When I was in university, the best way to some problems was going to library and hopping to find a reference book. Nowadays is Web 2.0. The people are well connected via Internet and the content are created by users contribution I suggest if you face a problem, you go to a product forum or user group forum and post your question. Maybe, in somewhere, someone faced the same problem before.
In this case, that is very common in Open source communities. Most of open source projects have not any huge financial support. The peer users supporting is playing a important role! All support functions are from Forum or email list. So, I suggest if you are new to I.T. industry, you have to get used for using forum.